Who We Are
CJ Toms Natural Planting & Design is a garden design business specialising in naturalistic planting schemes, prairie-style gardens, and wildflower meadows. We operate across the South West, Wales, the Cotswolds, and London.
For any questions about this privacy policy or how we handle your data, please contact us at: [email protected]
What Information We Collect
When you use our website, we may collect the following information:
- Contact form submissions: Your name, email address, and any message you send us through our contact form.
- Email correspondence: Any information you share with us via email.
We do not currently use cookies, tracking scripts, or analytics tools on this website. If this changes in the future, we will update this policy and notify you via a cookie consent banner.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and discuss potential projects
- Provide you with information about our services
- Communicate with you about ongoing or future work
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:
- Consent: When you voluntarily submit your details through our contact form, you consent to us processing that information to respond to your enquiry.
- Legitimate interest: We may process your data where it is in our legitimate business interest to do so, such as following up on project discussions.
How We Store Your Data
Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined above. Contact form submissions are transmitted securely over HTTPS.
We will delete your personal data upon request, or when it is no longer needed for the purpose it was collected.
Your Rights
Under the UK GDPR, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct any inaccurate data.
- Right to erasure: You can ask us to delete your personal data.
- Right to restrict processing: You can ask us to limit how we use your data.
- Right to data portability: You can request your data in a structured, machine-readable format.
- Right to object: You can object to our processing of your data.
To exercise any of these rights, please contact us at [email protected].
Cookies
This website does not currently use cookies or any third-party tracking technologies. If we introduce cookies in the future (for example, for analytics), we will update this policy and provide a clear cookie consent mechanism before any cookies are set.
Third-Party Services
Our contact form submissions are processed through a secure third-party service to deliver your enquiry to us. This service processes your name, email, and message solely for the purpose of delivering your enquiry. No data is shared beyond this purpose.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113